Frequently Asked Questions
What is SOFT SIGNAL?
SOFT SIGNAL is a print-on-demand store. Every product is made to order, meaning nothing is printed until you place your order. This reduces waste and ensures freshness.
How long does delivery take?
Production takes 2–5 business days, followed by shipping. Estimated delivery times vary by location — see our Shipping page for details.
Can I return or exchange my order?
Since products are made to order, we don't accept returns for wrong sizes or change of mind. If your item is damaged or incorrect, contact us and we'll sort it out. See our Returns page for full details.
How do I track my order?
You'll receive a tracking number by email once your order ships. You can also visit our Track Your Order page.
What sizes do you offer?
Sizes vary by product. Check the size guide on each product page before ordering.
Who prints and ships the products?
All products are produced and shipped by Printful, a trusted global print-on-demand partner.
Still have questions?
Reach out to us at info@softsignal.no — we're happy to help!