Returns

Returns & Exchanges

We want you to love your SOFT SIGNAL products. If something isn't right, we're here to help.

Return Policy

Since all our products are made to order through Printful, we do not accept returns or exchanges for the following reasons:

  • Wrong size ordered
  • Change of mind

However, if your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and we will make it right.

How to Request a Return

  1. Email us at info@softsignal.no
  2. Include your order number and a photo of the issue
  3. We'll review your request and get back to you within 1–2 business days

Refunds

Approved refunds will be processed to your original payment method within 5–10 business days.